MantaRay BF Upper

✧ OCEANFRONT ROOM IN TULUM ✧

Wake up to the sound of the waves in this private retreat located in the beautiful Soliman Bay. Enjoy a King-size bed, private bathroom, kitchenette, private balcony, and access to the beach.
Relax at our beach club and on-site restaurant, and let our Guest Experience team create unforgettable moments, from local experiences to special getaways. Everything is designed for you to disconnect, unwind, and fully enjoy your stay.

✨ WHAT’S INCLUDED IN YOUR STAY ✨

→ Daily continental breakfast by the sea
Start your mornings with the ocean breeze and a beautiful view from our beachfront terrace. Includes:

• Yogurt
• Granola
• Toast
• Fresh fruit
• Juice
• Coffee
  (Hot breakfast options are available for an additional cost)*

→ Daily housekeeping service
Our team will help keep your space clean, fresh, and comfortable throughout your stay.

🏖️ ✨ MANTARAY EXPERIENCES & BENEFITS✨

🐢 Turtle Release Experience (July–September)
During nesting season, enjoy a truly special moment as you watch baby turtles make their way to the ocean at sunset. A magical experience that connects you with nature. 🌊

🌴 Direct beach access
Wake up to the sound of the waves and enjoy the convenience of being just steps away from the sand.

🛏️ Beachfront Beach Club
Enjoy lounge chairs, relaxing spaces, and the laid-back atmosphere that makes Tulum so special.

🍽️ On-site restaurant & bar
Enjoy breakfast, lunch, dinner, and cocktails without leaving your beachfront paradise. Room service is also available.

🛶 Complimentary kayaks
Explore the calm waters of our private bay and discover the natural beauty of the area.

🚗 Free parking

🌙 Reception & nighttime security
For a comfortable, peaceful, and worry-free stay.

Our Guest Experience team will contact you as soon as your reservation is confirmed to provide personalized support before and throughout your stay.

📅 On the day of your arrival, you will receive all the necessary information in the morning to complete your check-in quickly and easily. In most cases, one of our hosts will personally welcome you, show you the house, and share details and recommendations so you can fully enjoy your experience.

🔑 If you prefer, we also offer self check-in: our team will send you all the necessary instructions, access, and codes in advance.

🕙 Our Guest Experience team is available for you every day from 10:00 AM to 10:00 PM, ready to assist you with anything you may need.

While renting a car is highly recommended for exploring the beautiful surroundings at your own pace, we understand the value of convenience. Our Guest Experience team is happy to assist with arranging a private driver, whether for a single trip or your entire stay. Enjoy stress-free transportation and focus on creating unforgettable memories.

🚫 No Parties / Noise Policy

•Parties are strictly prohibited.
•Small gatherings require prior approval.

🔇 No loud music after 11:00 PM.
•Please respect neighbors, staff, and community rules.
🚔 Violations may result in a USD 500 fine, police involvement, or eviction.

💡 Energy Consumption

•Turn off A/C units, lights, and electronics when not in use.
❄️ A/C should never remain on when the villa is unoccupied to avoid energy waste.

⚠️ Illegal Items

•Drugs and firearms are strictly prohibited.
🚫 Possession or use will result in immediate eviction and legal action under Mexican law.

🌴 Unexpected Events

•Tulum is a developing town; occasional power or water outages may occur.
These are beyond our control.
⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons.

•The company is not liable for interruptions caused by external providers or weather.
•Due to our location on the Caribbean coast, there may be presence of sargassum mainly between May and August, as it is a natural and seasonal phenomenon.

🚫 External vendors are not allowed
For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa.

🌿 Sargassum Disclaimer

Please note that sargassum is a natural phenomenon, and beach conditions may vary daily depending on weather, wind, and ocean currents, all of which are beyond our control.

For this reason, refunds, cancellations, or reservation modifications related to the presence of sargassum will not be applicable.

Thank you for your understanding—we truly appreciate it!