PHs

Located on the top floor, our 4-bedroom penthouse accommodates up to 8 guests and boasts stunning jungle views in an exclusive gated community in Aldea Zama. 🌴 Enjoy a private plunge pool, outdoor dining, and BBQ, just 10 min from Caribbean beaches. Relax while our Guest Experience team curates unforgettable moments—whether biking, a golf day, or a special getaway, we handle every detail so you can simply enjoy. ✨ Stay in an exclusive gated community with 24/7 security and enjoy the comfort of your own private plunge pool. 🌴✨ The villa offers A/C in every room, high-speed internet, a fully equipped kitchen, and spacious living & dining areas. Our dedicated concierge team will take care of every detail, while you relax just minutes away on foot from great local restaurants and grocery stores. 🍴🏡💦 🏡 PH's LAYOUT BR 1: Queen-size bed BR 2: King-size bed BR 3: Queen-size bed BR 4: King-size bed Each bedroom includes: ❄️ Air conditioning 👕 Closet 🚿 Private bathroom 🌙 Blackout curtains 🔐 Safe for your belongings 📅 On your arrival day, you’ll receive all the necessary information in the morning to complete a smooth and easy check-in. In most cases, one of our hosts will personally welcome you, show you around the house, and share tips and recommendations so you can make the most of your experience. 🔑 Prefer more privacy? We also offer a self check-in option: our team will send you all the instructions, access details, and codes in advance. 🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, ready to assist you with anything you may need. 🚫 No Parties / Noise Policy •Parties are strictly prohibited. •Small gatherings require prior approval. 🔇 No loud music after 11:00 PM. •Please respect neighbors, staff, and community rules. 🚔 Violations may result in a USD 500 fine, police involvement, or eviction. 💡 Energy Consumption •Turn off A/C units, lights, and electronics when not in use. ❄️ A/C should never remain on when the villa is unoccupied to avoid energy waste. ⚠️ Illegal Items •Drugs and firearms are strictly prohibited. 🚫 Possession or use will result in immediate eviction and legal action under Mexican law. 🌴 Unexpected Events •Tulum is a developing town; occasional power or water outages may occur. These are beyond our control. ⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons. •The company is not liable for interruptions caused by external providers or weather. 🚫 External vendors are not allowed For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa.